Cloud PBX Guide: Accessing the Admin Web Portal

Cloud PBX Guide: Accessing the Admin Web Portal

Contents

Overview        2

Logging In  3

Understanding the Interface        4

Admin Menu Icons        5 

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Overview

All administrator tasks are performed from the admin portal. The admin portal is a web-based application that runs on any device (mobile phone, tablet, or PC) running a browser. You access the admin portal using the user portal login. After logging into the user portal, users with admin permission can access the admin portal.

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Logging In

1. Launch a web browser.
2. In the browser address bar, type the supplied portal Uniform Resource Locator (URL) and press the Enter key. The Login page appears.

3. At the Login page, enter the login name [e-mail], where customerdomain.com typically is the same as your email address domain. Then, enter your password. For security, each typed password character is masked by a dot (●).
4. Click “Log In.”
5. At the top-right of the page, click the “Manage Organization” link.

Note: If the “Manage Organization” link does not appear, you do not have Office Manager permissions.

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Understanding the Interface

The top of the admin portal interface contains a menu bar with icons for navigating through the portal. (See “Admin Menu Icons” table on the following page.) When you click an icon, the page associated with the icon appears in the dashboard. Some pages have tabs for accessing configuration settings.

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Admin Menu Icons

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